
(706) 649-6690
5555 Whittlesey Blvd, Columbus, GA 31909
We have gone to Cheddar's 3 different times with different results each time. The 1st time back in Jan 2007 for lunch, the food was great, service was ok, the 2nd time was in March 2007 and the service was beyond poor and the food was still good. We must have gotten a new server who had not gotten any training. The last time was in May 2007 for lunch again. That time was just a fiasco in regards to service.
Having worked in the Food Service Industry and having been a trainer, I can tell you that training at this establishment is less than to be desired. I don't care if it is a busy lunch hour or dinner hour.....if a guest states that they are in no hurry and are NOT pressed for time, you don't serve their complete meal all at once...appetitizers, salad, main course, etc you let the guests enjoy each course at their leisure before serving them their next course... I don't like feeling that I am being rushed through my meal or that I and my party are an inconvenience to the server.... Likewise when you see a new server struggling, you don't close your eyes to it and let the guests suffer, you pitch in and help that fellow employee get out of the weeds. Remember servers, your tips are a reflection on your service.
Now would I not tip even with bad service, NO.... but you can darn sure bet I only tipped the min... you give good to excellent service and you can bet your last dollar that I will give 20% or more.
Would I recommend this place? No.... not if I was recommending it by service.... however, I can't fault this restaurant on the food. Good food makes the restaurant, however Good Service keeps the clientele coming back. -Suzy T
contrary to what i was told: I was impressed with the service on our first trip the server was excellent very knowledgeable about the restaurant as well as the food very big plus for me. If you ever go there ask for a gentleman named John, you won't regret it I promise. - by damoorical1
Good all around: Execelent food, good and friendly service reasonable price. - by grumpy fiend
Excellent food: Cheddar's has excellent food. My favorites are the Philly cheese steak sandwich and the grilled chicken Alfredo. The queso dip appetizer is also really good and is not very expensive. The only bad thing is that your server doesn't always bring your food so if you don't have everything you need, then it may be a while before the server comes back to ask you. It just depends on how good the server is. Overall, they are one of my favorite restaurants. - Reviewer did not leave name
Great Steak: This place has the best sirloin steak I have ever put in my mouth!!! - Reviewer did not leave name
mmmm, i love cheddar's: The food is excellent and really cheap for the large portions you receive - Jodi D
good: i would love to get the same waiter i did when i last went there not the one i got the first time i went he was going to our table he only went to our table the beginning and the end the waiter we did had last time she kept asking us did we need anything see that's the kind of waiter we need - Reviewer did not leave name
Cheddars Review: Cheddars is a great value for the money. The portions are huge and they are relatively inexpensive. They also offer a great and inexpensive children's menu. - reviewer did not leave name